Taxi Defence Barristers’ client Mr NS was granted a PHV licence in August 2017.

In 2018 UBER passed to TfL information about a series of complaints made by riders. There related to aggressive, abusive and discriminatory behaviour, a fraudulent cleaning charge and sexual indecency.

As a result TfL revoked his licence.

Mr NS instructed Taxi Defence Barristers to advise and represent him in appealing the decision by TfL. The court was persuaded by our arguments based on the lack of credible evidence other than hearsay complaints from UBER, a complete absence of any investigation carried out by TfL and their flawed application of their own policy.

As a consequence, the Court quashed the revocation, ordered TfL to pay a significant proportion of Mr NS’ legal fees and pay Mr NS a fixed amount of money to compensate him.

“I cannot believe you have done this for me – everyone else said I had no chance. Thank you so much. I will tell anyone who needs a licensing lawyer just to come straight to you. My family owe you big time.” – Mr NS

Stephen McCaffrey

Regulatory defence barrister specialising in taxi and private hire licensing law, appeals and defence.

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